Order processing & dispatch:
All US orders are dispatched from our warehouse located in the United States 🇺🇸.
We guarantee to process and dispatch all orders within 24 hours.
Please contact us via online chat or e-mail (info@unitedmedals.com) if you need more information.
Return policy:
We understand that sometimes clients could change their mind and ordered items need to be returned.
In a highly unlikely case of being unsatisfied with your purchase, you have a right to cancel your order within 14 days after receiving the items and another 14 days to return the item back to us.
To arrange a return, please email us at info@unitedmedals.com.
Please ensure that you provide your order number in the email.
We will process you return and issue a refund to you within 5 business days after receiving the items back.
Please note that the return shipping cost is not reimbursed and has to be covered by the buyer.