Delivery & Terms

Order processing & dispatch:

All US orders are dispatched from our warehouse located in the United States šŸ‡ŗšŸ‡ø.
We guarantee to process and dispatch all orders within 24 hours.
Please contact us via online chat or e-mail (info@unitedmedals.com) if you need more information.

Return policy:

We understand that sometimes clients could change their mind and ordered items need to be returned.
In a highly unlikely case of being unsatisfied with your purchase, you have a right to cancel your order within 14 days after receiving the items and another 14 days to return the item back to us.
To arrange a return, please email us at info@unitedmedals.com.
Please ensure that you provide your order number in the email.
We will process you return and issue a refund to you within 5 business days after receiving the items back.
Please note that the return shipping cost is not reimbursed and has to be covered by the buyer.