FAQ

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General questions

[/vc_column_text][vc_separator][vc_empty_space height=”16px”][vc_toggle title=”What is a medal hanger?” style=”arrow” size=”lg”]A medal hanger is a great item to help athletes store and display their medal collections in a neat and organized way.[/vc_toggle][vc_toggle title=”What types of medal holders are produced by United Medals®?” style=”arrow” size=”lg”]Currently, our offering features three types of finishing:

  1. Stainless Steel with brushed finishing;
  2. Powder Black (powder coating paint);
  3. Vivid Red (powder coating paint).

[/vc_toggle][vc_toggle title=”How much does it weigh?” style=”arrow” size=”lg”]Depending on the model and size, the product weight varies from 300 to 400 grams (0.6 – 0.8 lb).[/vc_toggle][vc_toggle title=”Do you accept custom orders?” style=”arrow” size=”lg”]We do accept custom orders for item quantities more than 10. Contact us at info@unitedmedals.com to make a great design together![/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Installation / mounting

[/vc_column_text][vc_toggle title=”What items are included with my display?” style=”arrow” size=”lg”]The standard mounting kit consists of:

  1. (4x) screws (color according to the medal hanger of your choice);
  2. (4x) drywall anchors / plugs;
  3. (4x) nylon spacers / stand off fixings;
  4. detailed mounting instructions (English language).

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You will need:

  • a pencil to mark drill holes;
  • a drill with a 5mm drill bit;
  • a screwdriver;
  • tape measure (optional);
  • a hammer;
  • a spirit level (optional).

 To see further instructions, visit page Installation.

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Shipping & Delivery

[/vc_column_text][vc_separator][vc_empty_space height=”16px”][vc_toggle title=”How long does shipping take after I place my order?” style=”arrow” size=”lg”]We aim to process and ship all orders within 24 hours. Based on the destination country, the order will be shipped from our warehouse in Europe or USA. For more information and delivery terms for specific regions, visit page Delivery.[/vc_toggle][vc_toggle title=”Do you ship to Mars?” style=”arrow” size=”lg”]Maybe someday, but not now. Sorry, aliens. 👽[/vc_toggle][/vc_column][/vc_row]